Is the process confidential?

The entire process is confidential and anyone who speaks to you (civil servants, police, interpreters, lawyers) is under a legal obligation to keep everything you say in strict confidence.

Only the United Nations’ High Commissioner for Refugees (UNCHR) is informed of your claim. The government of your country of origin or provenance will never be informed of your application for international protection in Spain. Nor can you be returned to your country of origin or provenance until a decision has been taken regarding your case.

Yes. Asylum seekers are entitled to free legal aid and an interpreter.

The Care Service for Immigrants, Emigrants and Refugees (SAIER), part of Barcelona City Council, will advise you on how to present your case, help you to prepare your supporting documents and prepare you for your interview.

Both SAIER and the Free Justice Procedure Service (SERTRA) offered by the Barcelona Lawyers’ Association can provide you with assistance during your interview at the Asylum and Refuge Office (OAR). So can other associations, such as ACCEM and the Spanish Refugee Aid Commission.

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